Never turn off the printer when ink cartridges are not installed. No, it does not work. If the product does not turn on by itself, press the Power button to turn it on. Do not leave the cartridge outside of the printer longer than 30 minutes. Examine the test sheet for print quality. If the printer is not already on, press the Power button to turn it on.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. Do not lift the gray latch next to the carriage to install the ink cartridges. It is not solved. If the alignment page is missing colors or is faded or streaked, continue to the next solution. It should clean out anything that you’re not using and don’t need. Look for the brightness level on the paper packaging. Replace the printhead If you have completed all the previous steps and the alignment page still looks streaked or is missing colors, replace the printhead. Click Clean to begin the cleaning process, and then follow the on-screen instructions to complete the process.
Put the old printhead assembly into the package that the new part came in. Message 5 of Message 3 of Press the ink cartridge into place. Therefore, you do not need to continue the troubleshooting steps in offciejet remainder of this document. See your browser’s documentation for specific instructions. Press in the tab on the front of the ink cartridge, and then pull it out and up to remove it from its slot. HP recommends that you do not leave the cartridges outside the printer longer than 30 minutes.
How does HP install software and gather data?
HP OfficeJet 6500 Printers – Replacing the Printhead
Because this process uses ink, HP recommends that you do not clean the printhead unnecessarily to avoid wasting ink. Doing so w709n result in incorrectly seated ink cartridges and printing problems.
Print a Print Quality Diagnostic Report Follow these steps to print a test page, and then evaluate the results. The cleaning process might take several minutes to complete.
Some media may not absorb ink as well as others. Now a new problem – “Printer system ink failure error” Took me awhle hrad figure it out, but I had to clean each print cartridges connectors with water and lint free cloth and then reinstall each after drying.
Solved: hp officejet won’t print black ink – HP Support Community –
If HP replaces your printhead assembly under warranty, you receive a new printhead assembly, cleaning materials, and a full set of new ink cartridges. I have E and the issue is not solved. Clean the printhead using HP Solution Center Follow these steps to run the printhead-cleaning tool from HP Solution Center, which is a component of the software that shipped with your product.
When the cleaning process completes, press any button on the control panel to return to the Tools menu.
The printhead and ink cartridges can be damaged by being exposed to air outside of the printer. Lift the latch handle. Use an automated tool to align the printer If there were lcean on the print quality diagnostic report, follow these steps to align the printhead.
Example print quality report.
On the printer control panel, press the Setup button. Replace the printhead If you have completed all the previous steps and the alignment page still looks streaked or is missing colors, replace the printhead. Paper with ColorLok technology is industry-standard paper that works well with HP ink. Keep a print sample that shows the problem. See your browser’s documentation for specific instructions.
HP Officejet 6500 (E709a) and 6500 Wireless (E709n) All-in-One Printers – Cleaning the Printhead
How to align the printer On the printer control panel, press the Setup button repeatedly until Tools displays, and then press OK. When you have the replacement printhead, go to Replacing the Printhead for detailed instructions to remove the old printhead and install the new one. Hi, again, GaryTech1, I was just doing some more checking on the web for anymore possible solutions for my printer problem and came across two more possible causes for my problem that I thought I might run by you to see what you think: If you are dissatisfied with the quality of your printouts, increase the print quality.
The automated printhead cleaning tool must run after manually cleaning the printhead. Streaks in copies can often be fixed by cleaning the scanner glass.
HP Officejet , En Printer Ink System Failure. – HP Support Community –
Check estimated ink levels. Avoid leaving unprotected cartridges out of the printer for an extended period of time.
The problem might not display on the other end of the printout. Press in the tab on the front of one of the d709n, and then pull it out and up to remove it from its slot. Use an automated tool to clean the printhead Follow these steps to clean the printhead. Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the nozzles.
Service or replace your HP product if the issue persists after completing all the preceding steps.